Put repeat questions
in a better place.
Make approved guidance available to employees. Give your team more room for the questions that need professional judgment.
FOR HR CONSULTING & OUTSOURCED HR FIRMS
Scale your HR firm.
Without scaling
headcount at
the same rate.
Build recurring service around your expertise.
Give employees approved guidance, relevant updates and a path to your HR team. Make everyday support more repeatable, so your consultants have more room for advice, exceptions and client relationships.
Your clients. Your expertise. Your HR team.
THE CONSULTANT WORKSPACEPRODUCT RECORDING
See the questions. Understand the patterns.
The employee experienceWatch the product film · 3:56
MyHRAlly, on screen.
Recorded interface · Figures shown for demonstration
Recorded interface · Figures shown for demonstration
BUILT AROUND YOUR FIRM.
A repeatable service for each client. Outsourced HR Managed HR HR consulting
A repeatable service for each client. Outsourced HR Managed HR HR consulting
GROW THE FIRM. PROTECT THE RETAINER.
Make your expertise
work across more clients.
Another client brings more questions, updates and interruptions. When every answer needs a consultant, recurring revenue can bring recurring delivery pressure.
Put repeat questions
Protect the effort
inside the retainer.
Reduce repeated explanations and share useful updates with the relevant audience. Measure the delivery effort your service really needs.
Build beyond
the founder.
Maintain client knowledge and designated contacts in a consistent experience, so support depends less on what one person remembers.
THE OPPORTUNITY: SCALE MORE LIKE SOFTWARE
Turn maintained knowledge into support employees can use repeatedly. Pair recurring service revenue with a more repeatable delivery model, while your consultants handle judgment and relationships.
Growth still requires setup, upkeep and human support. Start by measuring the capacity in your firm.A strong fit for retainer-based HR firms.
Especially where a delivery team supports multiple employers and handles recurring employee questions. Firms billing hourly can explore a defined recurring support offering during scoping.
Created by Adam Daines, founder of ADDA Infusion, from the day-to-day realities of outsourced HR delivery. Your firm’s access and client-relationship terms are agreed before onboarding.
SEE THE SYSTEM. BOTH SIDES OF THE EXPERIENCE.
Your service.
Both sides, on screen.
See the employee phone experience in the promotional film, then explore three screen recordings of the workspace your HR team would use.
PROMOTIONAL FILM · WITH AUDIO3:56
The employee experience, connected to your team.
The promotional film introduces employee phone support, AI–human handoff, the employee homepage and the wider company-intelligence experience.
Watch reporting with example dataJump to a video sectionSelect a time below
Select a video, then press play. Fullscreen is available for interface detail.
WHAT TO LOOK FOR
- Everyday guidance through the employee phone experience.
- A person takes over when the conversation needs human help.
- A familiar social-style homepage for updates, questions and employee interaction.
Bring one client and one recurring question.
See the recorded product, then map the setup and support your firm would need. Figures shown are demonstration data.See it for your firmExplore the six workspaces shown in the recordings.
People & access.
Account details, user roles, HR privileges and adviser expertise settings.
Human support.
Adviser conversation views with status filters for unresolved, ongoing, scheduled and closed chats.
Employee communication.
Communicate company-wide or target departments, locations and other employee groups. Share posts, articles, video and resources through the employee feed.
Knowledge that stays useful.
A topic library with content editing, images and tags to organize the information your team maintains.
Questions into patterns.
Question activity, common topics, sentiment displays and filters to explore the available information.
Company information, in reach.
Questions and responses about supplied company information, with source completeness shaping the answer.
HOW YOUR EXPERTISE REACHES EMPLOYEES
A useful answer.
A person when it matters.
Explore the advisory journey: approved information, a human handoff and insights your firm can use to improve guidance.
SAMPLE SUPPORT JOURNEY01 / 04
Juniper Co. · Policy questionOne question.
One question.
A clearer starting point.
“Where can I find our time-off policy?”
A sample conversation to explore the support experience.
MyHRAlly supports information and advice. Decisions, payroll processing, record changes and actions in other systems remain with your authorized people.
EMPLOYEE COMMUNICATION THAT FEELS FAMILIAR
One familiar feed.
The right message
for each team.
Make your HR service visible between meetings. Share company news and guidance across an employer’s workforce, or send a relevant message to a department, location or other employee group.
Keep the whole company informed.
Share company news, policy updates, benefits information and resources with employees across the organization.
Make specific messages relevant.
Target a department, location or other employee group. A training update can reach the field technicians who need it; a local notice can reach the people at that site.
Give employees a familiar starting point.
A social-style feed brings together updates, Like, Ask a Question and Share, with chat and resources close at hand. Familiar interactions are designed to make adoption easier.
A visible part of your HR service.
See employee communication in action
Give employees a useful place to return to while your consultants focus on advice and relationships.
BUILD THE CASE WITH YOUR OWN FIGURES
What could your team
do with more capacity?
Estimate the time in repeat questions, then include platform costs and upkeep. For a retainer-based service, the opportunity is more capacity within the delivery team you already support.
Prove it in one client rollout.
- Record request volume and handling time before launch.
- Count content upkeep, human review and escalations.
- Compare service quality and delivery hours per client.
Illustrative inputs, not customer results. Capacity value is the value of available time, not cash savings or profit. The model assumes the same request volume for 52 weeks; revenue only grows if you can sell and deliver more work.
YOUR CAPACITY ESTIMATE
Estimate the consultant time you could avoid reading, researching, answering and following up on each request. The 10-minute starting point is illustrative; adjust it to your own measured time savings.
108.3hours / month before upkeep
$78,000annual capacity value before costs
Include your firm’s costs for the first year
These are the costs your HR firm would pay to use MyHRAlly for the same clients included in your request estimate above. We subtract them from the estimated value of time freed up, so you can compare the benefit with the cost of running it.
The monthly subscription your firm would pay. The calculator multiplies it by 12 to work out the annual cost.
Extra hours your team expects to spend updating guidance and reviewing the platform each week. We value this time using the hourly team cost you entered above.
Any implementation fee, plus the dollar cost of your team’s setup and training time. This is deducted once, in the first year.
Use your quote or a reasonable estimate. Enter 0 if a cost does not apply. Enter your firm’s expenses here; client retainer income is outside this calculator.
See a worked example
Illustrative figures, not a price quote. With 150 requests a week, 10 minutes avoided per request and a $60 hourly team cost, the estimated time value is $78,000 a year.
- A $500 monthly subscription costs $6,000 a year.
- 2 hours of ongoing staff time a week at $60 an hour costs $6,240 a year.
- One-time setup and launch costs $1,500.
$78,000 − $6,000 − $6,240 − $1,500 = $64,260 in year one.
This puts a dollar value on the capacity left after costs. Turning that capacity into extra revenue requires additional client work.
VALUE OF TIME AFTER FIRST-YEAR COSTSAdd your costs
Enter the monthly fee, weekly staff hours and setup cost above to see the estimate after costs.
Annual time value − upkeep at the same hourly cost − subscription − setup. Excludes taxes and any costs you have not entered.
Build a baseline for your firmA SUPPORTED START FOR YOUR FIRM
One client.
A repeatable foundation.
Start with one employer and a recurring support need. Agree responsibilities and the evidence to review before expanding.
Agree the scope.
Choose the client, support themes, approved resources and HR contacts. Review access, data use and the measures that matter to your firm.
A DEFINED FIRST ROLLOUTConfigure with your team.
Scope setup support around your content and users. Your firm approves guidance, nominates content owners and confirms who handles escalations.
CLEAR OWNERSHIP & LAUNCH SUPPORTReview, then expand.
Introduce employees to the experience. Measure usage, handling effort and quality, including upkeep, before agreeing the next employer rollout.
A MEASURED EXPANSION DECISIONHOW THE COMMERCIAL MODEL WORKS
Discuss your firm’s setup Implementation + a platform subscription.
Your proposal defines setup, subscription scope, support responsibilities and expansion pricing. Discuss how MyHRAlly fits your recurring HR service; usage, branding and any bundling rights are confirmed in the agreement.
Your firm delivers the professional advice and maintains its client relationships. MyHRAlly provides the platform and the setup and support agreed in your proposal.
Your clients keep their HRIS and payroll systems. MyHRAlly supports knowledge, communication and HR conversations. Any data connection is confirmed individually during scoping.
PRIVACY & TRUST, CLIENT BY CLIENT
Your client information.
Clear boundaries.
A firm supporting several employers needs a clear account of who can see information, how it is used and who owns the relationship. Review the written terms and supporting security information before onboarding.
Request access & data-use detailsEmployer access
Confirm company separation, user permissions and who can see employee conversations and reports in your setup.
Data use & retention
Review permitted uses, model providers, AI-training restrictions, subprocessors and deletion terms in the service agreement and DPA.
Your client relationships
Document authorized support access, client-contact permissions and the boundaries relevant to ADDA and MyHRAlly.
Human responsibility
Your designated professionals handle individual advice, sensitive situations and decisions. Your firm approves the client guidance.
THE PRACTICAL QUESTIONS
Before we talk.
Bring your service model, recurring questions and client-access requirements.
Ask us a questionCan this help us grow recurring revenue?+
MyHRAlly is designed to make everyday support more repeatable through approved knowledge, employee communication and access to your HR team. For retainer-based firms, that can create room to serve more clients. Growth depends on adoption, service quality, upkeep, pricing and demand; it is not a guarantee of savings or revenue.
Does MyHRAlly act in our clients’ systems?+
MyHRAlly is advisory. It supports information, conversation and reporting. Your authorized people make decisions, change records, process payroll and take action in other systems. Any integration or additional capability is scoped separately.
Can we send company-wide and targeted updates?+
Yes. Content supports company-wide employee communication and targeting by department, location and other employee groups. Employees use a familiar social-style feed with Like, Ask a Question and Share.
How does the ADDA connection affect our client relationships?+
ADDA Infusion and MyHRAlly are completely separate companies, with different employees and partners. MyHRAlly provides the technology platform for your firm, while your team manages its client relationships and delivers the HR advice.
How are client information and AI data use handled?+
Your onboarding review covers employer separation, role permissions, conversation visibility, model providers, permitted data use and retention. The service agreement and DPA set the commitments for your deployment, including AI-training restrictions. Request the supporting security information for your firm’s requirements.
Who keeps the information up to date?+
Your firm names the people who approve and maintain each client’s guidance and handle individual questions. The proposal defines MyHRAlly’s setup assistance, ongoing platform support and any content services. Include that upkeep in your capacity assessment.
Can we brand or bundle the service?+
Discuss how the employee experience fits your managed HR offering. Your agreement confirms branding, usage, bundling and commercial rights, along with the subscription and support scope.
Can a benefits service team use it?+
An employer service team handling recurring benefits-information questions may be an adjacent fit. We scope that use separately; qualified advisers retain responsibility for individual coverage or plan decisions.
YOUR EXPERTISE. MORE ROOM TO GROW.
Build the next chapter
of your HR firm.
Bring one client and one recurring support need.
We’ll explore the fit, the setup and how to measure the capacity.